SocialMint AI

Privacy policy

Last updated: 31 October 2026

This page explains what information Ankor Business Solutions ("we") holds about you when you buy and use SocialMint AI, why, and what you can do about it. We follow South Africa's Protection of Personal Information Act (POPIA). If you live in another country, you have the rights your own law gives you as well.

What we get when you buy

When you buy on WarriorPlus or JVZoo, the platform sends us a notice with your name, your email, your receipt number, the product you bought and the payment status. We use this only to give you access, to stop access after a refund, and to answer you when you contact us. The platform handles your payment; we never see your card details.

Your API key

Your API key is saved in your own browser on your own computer. When you ask the app for a post or a picture, the key travels with that request through our server to the AI company, so the AI company can do the work and bill you. Our server does not save your key and does not write it to its logs.

If you clear your browser's site data, the key is removed. You can also delete or replace it in Settings, and you can cancel it on your AI company's website at any time.

What you make in the app

Your Brand Kits, drafts, images and calendar are saved in your own browser. What you send to the AI to make a post (your topic, your brand details, a photo you upload) goes to your AI company through our server for that one request. The AI company's own privacy policy covers what they do with it. We do not keep copies.

Motion video files are made on our server and kept there for up to 24 hours so you can download them, then deleted.

What we do not do

• We do not sell your information.
• We do not send you marketing unless you agree to it.
• We do not use your content to train AI.

Who else sees your information

• WarriorPlus or JVZoo, for your purchase (their privacy policies apply)
• Your AI company, for the requests you make
• Our hosting provider, which runs our server (Google Cloud, in the United States)

How long we keep it

We keep your purchase record while you have access and for 5 years after, because tax law asks us to keep sales records. Support emails are kept for 2 years.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it (we may need to keep the sales record for tax). Email admin@ankor.co.za. You can also complain to South Africa's Information Regulator (inforegulator.org.za).

Who we are

Ankor Business Solutions, Somerset West, South Africa. Information officer: Annabel Rautenbach,admin@ankor.co.za.